Reviews from colleagues and managers

Stephanie Hom, Vice President of Product Design at BrainPOP

“…As our Senior UX Content Designer at BrainPOP, [Sarah] reshaped how we design with words. Her strategic approach to UX content design improved countless opportunities for conversion, feature adoption, and user task completion.

A model leader for cross-functional collaboration, Sarah leveled up UX writing skills across Product Design, Marketing, and Learning Design…Whether the challenge was onboarding teachers, keeping kids motivated, or helping admins decipher performance data, Sarah guided our users to success through her craft.

Any organization hoping to improve user confidence with their products would benefit from Sarah’s unparalleled ability to grow high-quality UX content design as a team practice.”

Thea Hogarth, Associate Director of User Research at BrainPOP

“[Sarah] has become a powerful, multi-faceted UX generalist skilled at building community and systems while also getting the work done.

…some of Sarah’s big accomplishments include: founding and leading a productive cross-functional writing group that developed standards and workflows to improve the writing process pioneering a content QA process in collaboration with this group; doing the hard work to establish and get buy-in for a naming protocol that prioritized usability and protected the BrainPOP brand; and leading a first-of-its-kind lab school partnership to get continuous insights for BrainPOP’s new science product.

Sarah is a born leader, who influences through her example, her warmth, and her clarity. We should all be so lucky to work with someone like Sarah.”

Christopher Stare, Game-Based Assessment Designer at Roblox

“As both a teammate and UX professional, Sarah leads with empathy…[S]he has always been welcoming and available to give feedback, support, and advice, both on specific projects and personal professional development.

A natural leader, Sarah clearly throws herself into everything she works on and is eager to contribute her strong UXW and UXR skills to improve products across the organization. She has a knack for relating to the user, promoting an evidence-first approach, knowing the right questions to ask, advocating for precision in her work, and communicating clearly and effectively. It has been both a pleasure and an inspiration working with Sarah, and I genuinely hope to have the opportunity to do so again!”

Coffee chat reviews ☕️

  • "Sarah was so warm and made me feel very at ease and encouraged. She gave me clear and actionable advice for forging a path forward. It was such a helpful session and I loved talking to her!"

    — Ally, Marketing Specialist

  • "[Sarah] is a great listener and her past experiences as an educator are a valuable asset for someone who wants to learn more about developing written content thats inclusive and easy to understand for both kids and adults."

    — Francesco, UX Researcher

  • " Her communication style is warm and personable and she was very encouraging throughout our meeting. I highly recommend her and will be back!"

    — Naia, UX Writer

  • "Sarah is just amazing! She is a great listener and gives you the confidence that you can achieve your goals."

    — Judith, Content Writer

  • " She has genuine compassion and a clear desire to help people grow."

    — Aminah, UX Researcher

  • "Sarah was super helpful and shared some wonderful insights about her UX journey. She provided some helpful tips and constructive advice. Very open and easy to chat with!"

    -Tiffany, UX Writer

  • "Sarah was wonderful to talk to as a former educator. She really helped me understand some next steps I could take."

    — Educator

  • "Sarah took the time to explain how important it is to be proactive in the User Experience space as a UX Writer. She answered all of my questions in a transparent and encouraging manner."

    —Saviour, UX Writer and Content Designer

  • "I am so grateful for my time with Sarah. She was open with her journey and had an incredible amount of valuable insight to share. She was also very encouraging. It was the push I needed to keep going this week."

    — Sarah, UX Writer, Content Designer

  • "I came away from my session with Sarah feeling empowered and inspired; She made me feel seen, supported, and appreciated! Sarah gave me lots of fantastic ideas for next steps that I am eager to explore and take on beginning this very weekend! I am so thankful and grateful to her for sharing her wisdom so freely and openly with others. I give her the highest recommendation for a mentor!"

    — Monique, Content Writer and Strategist